Here's a message from EBSCO regarding maintenance later this month:
EBSCO Scheduled System Maintenance on 21 October 2011
Questions? Contact EBSCO Customer Satisfaction. Phone: (800) 758-5995, option 2 (U.S.A. and Canada), 00-800-3272-6000 (International Toll-Free), +1-978-356-6500, option 6 (International Toll). Support is available 24 hours a day, Monday through Friday. Email: support@ebsco.com.
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